When common sense loses out…

 

After being in this crazy tourism business there are a few unstated rules you understand but never fail to ignore.  One of the understood principles it that travel is a subjective experience and what is great for one really sucks for someone else.  There is little you can do to prepare yourself for the inevitable complaints about something you have sold hundreds of times before flawlessly, only to have it blow up on you when you least expect it.

Review sites point out this in a very dramatic fashion.  I know that of course, many of these sites are loaded with brilliant, glowing endorsements written by contracted staff or “ghost reviewers”. By the same token many of the glaring bad reviews are written by competitors employing “blog saboteurs” whose only role is to make the other guy look really bad.  On some occasions however, the actual guest sees everything in a very different way.  Perhaps he is used to staying at Ritz Carlton, but just decided to check out the motel 6 for this particular trip.  Just maybe they got such a good deal they thought, “What the hell” and purchased something outside of what they would do normally.  Either way, it is usually quiet impossible to tell as with all things blog, track record could be completely fabricated and fictional or totally non-existent.

I have written on the dangers of review sites before, yet they grow in strength and numbers every day.  I have even made the mistake of directing customers, friends and family to do their own research prior to purchase only to end up with shock, surprise and dare I say, crap as a result.  Aren’t we all responsible for our own choices?  Is there anything objective about travel other than getting someone to a place, getting them a room and services they paid for?  Even these elements aren’t a slam dunk, usually due to what someone “thought” they would be getting.  How it looks when you are there may not be entirely the picture you had in your mind’s eye.  Travel is about the experience, and expectations and perceptions are just that, not real.

I know it is wrong to rant, to blame others for their misconceptions and expectations.  Dream on, book that $1,000 per night hotel room for $100, I am sure it is the same, exact thing!  Maybe, just maybe value isn’t at all in the place or the food or the room, maybe it is in the experience you have with those you are travelling with or those you meet along the way.  That is the only real reason to travel, after all.

Advertisements

Tags: , , , ,

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s


%d bloggers like this: